Getting To The Point – Resources
Allegations complaints from employees are frequent issues that an employer has to deal with from time to time. These allegations may be stressful, unpleasant and disruptive to handle by the employer. You may also end up dismissing a wrong employee just by not being able to investigate properly the allegations made to an employee. Ensure to deal with any allegations made fairly and according to natural justice without favouring any party. The following steps will guide you when managing allegations brought forth by employees.
It is best to carry out a formal inquiry into the complaint to establish the truth of the allegation before taking any measures. In case of a witness, you should also obtain information of how the incident happened from the witness perspective. To identify contradicting statements by the employees, try an d ask questions like where and what the employees were at the time of the incidence. Assure the employee accused that a fair and just investigation will be carried out on their behalf as well as the accuser. To have experienced personnel investigate the incident, try looking for a registered agency that has good reputation in investigating matters revolving an organisations and mostly employees allegations of assault, sexual harassment and discrimination.
Follow established procedures that have been documented in the organisations policy document regarding measures to follow in case of an allegation complain. You will have to make a decision as to whether the allegations were true by ensuring the team you select to carry out the investigation will definitely manage to collect relevant findings that you will use to make a decision. The culprit employee may interfere with the investigation, thus best if you give both the employees a day off.
Before making any judgement after having obtain the facts regarding the incident matter, do some research to know what your responsibility is as an employer. Inform the employee of the results of the investigation and that the allegations made are to and to be ready to accept the consequences from your judgement as the employer. You may also seek guidance from a higher rank in your organisation on the better course of action to take. Let the accused if found guilty to appear before the management team , so that it can agree on what to do thereon.
Finally, ensure to keep some of the allegations made such as sexual harassment and discrimination as confidential while you sort the matter out. Ensure that the team you select to carry out an investigation to maintain confidentiality of the incident and the parties involved.